Mandatory and Statutory Training

    The Staff Governance Standard for NHS Scotland requires all NHS organisations to prioritise the personal health and well being of staff and patients in the delivery of services. To ensure the provision of a continuously improving, safe and person centred working environment, all employees should undertake statutory and mandatory training appropriate to their role on entry to their Board and at regular intervals during their career.

    Detailed in the tabs below you will find Statutory and Mandatory information in place within your Board. 

    National Services Scotland

    Mandatory training for all staff:

    This is the minimum training that must be completed by staff at the insistence of NSS, or as a result of a Scottish Government Directive. To support staff in achieving this, NSS Learning and Development Team have outlined below what modules are required to be completed and the necessary timescales:

    Who needs to complete the mandatory for all training:

    • Permanent staff, honorary contracted staff, agency workers, students, temporary, bank workers and non-executive board members are all required to complete this training.

    Who does not need to complete the mandatory for all training:

    • Volunteers to NSS and external consultants will not be provided with a LearnPro account as are not usually required to participate.
    • Any visiting workers will usually be excluded, unless identified and agreed with their direct line manager. Where a line manager requires that this training needs be to completed, e.g. when a contractor is regularly required to log in and access NSS systems, the line manager can request a LearnPro account by using the contact us form.  

    Login to LearnPro to view the Mandatory for all modules, these have been pre-populated for you ready to start your training.

    Mandatory training for role:

    This training must be completed by staff within NSS to undertake certain roles.

    You only need to participate in training that is specific to your role. This is identified and agreed with your line manager and then captured at your performance review meeting. So, you may not have to complete all of these eLearning modules, only the ones that are relevant to your particular role.

    So for example, if you have any line management responsibilities, then you will need to select and complete Health and Safety for line manager’s module.

    If you manage a budget for your department or SBU, then you will need to select and complete the Standing Financial Instructions Budget Holder module.

    If you need to use a VDU or any type of computer screen at work, then you will need to select and complete the Display Screen Equipment module.

    The Lone Working for Employees module needs to be completed by all staff that lone work either in an office or home environment. Even if it happens on just the odd occasion, NSS has to ensure that you have been appropriately trained. For line managers of staff who lone work, then there is also a Lone working for line manager’s module that will need to be completed.

    Do I still need to complete my Mandatory for all training as well as these?

    Yes, this will still need to be completed by all staff within the current compliance timeframes in addition to any role specific training that is identified and agreed with your line manager.

    Login to LearnPro to view the Mandatory for role modules, you will need to add the modules relevant to your role to your personal learning account.

    Mandatory training by profession:

    This training must be complete to maintain professional registration in order to carry out the duties of the post i.e. by specific professionals such as nurses, doctors, dentists or solicitors. The training may be a requirement of a professional body or external agency to maintain a professional registration through Continuing Professional Development. For example, the General Medical Council or the Law Society. This would also include agencies such as the Medicines and Healthcare Products Regulatory Agency or the Human Tissue Authority.

    Statutory training for all staff:

    This training must be completed by staff as a legal requirement.

    Within NSS, there is legal requirement, endorsed by NSS Fire Safety Group, which stipulates that all staff must complete fire safety awareness training as a statutory for all training requirement. This means that all new staff, regardless of role, must complete this training at induction, and all existing staff must complete this training at least once in every two year period.

    A fire safety awareness training package has been developed by NSS Facilities Management which reflects the legislative requirements and NSS approach to delivery of fire safety training. This includes completion of the Fire Safety online module on LearnPro for all staff, as well as a walk around element, including the Fire Safety Checklist, for all new starts. Further information, including the Fire Safety Checklist and Fire Safety Factsheet, can be found here

    From 1 May 2020, line managers are responsible for completing the fire safety walk-around for new starts who report to them. This must be done on day one of induction. Once the fire walk-around is completed, the Fire Safety Checklist should be returned to the building reception and, in return, the new start will be issued with appropriate ID badge. 

    During COVID-19 if you are a manager you are responsible to ensure that a fire walk-around is completed as soon as possible on return to NSS buildings once business as usual has been resumed. 

    Line managers should make sure they are aware of what’s required in the walk around including knowing the right fire exits, and local fire procedures. Any line managers seeking initial support can speak with their local building Fire Warden for any guidance. You can find details of all fire staff personnel across NSS sites on geNSS.

    It's recommended that you use either MozillaFirefox or Google Chrome browsers when completing the Fire module on LearnPro, you may find that it fails to launch if you are using an earlier version of IE11. Please see the following guidance from DaS on downloading these browsers to your PC -

    Information about how to access the Service Centre, depending on operating system and how to install software

    NHS 24

     

    Mandatory and Essential eLearning modules

    There are a number of essential eLearning modules on our TURAS Learn NHS 24 site which new staff members are required to complete, designed to update your existing knowledge on Health and Safety awareness and introduce you to organisational procedures. As part of the curriculum there are also a range of modules designed to introduce you to other subjects relevant to working with NHS 24.

    New staff can register for eLearning on their first day with NHS 24, or if they have an existing TURAS account they can update this to enable them to access NHS 24 content. You will find guidance on this under the Tools and Templates section.

    To log onto eLearning and access the Mandatory/ Essential page, click here

     

    CLINICIANS JOINING NHS 24

    If you are a new clinician joining NHS 24, please view the following two documents in order to enable you to access and complete the required E-Learning modules prior to your start date.

    If you have any queries or problems please use the 'contact us' form at the right side of the screen and select Turas Learn as the category.

    NHS Education for Scotland

    In NES this is known as "essential learning".  You can access everything you need on Turas Learn, but you must be logged in to your account.

    In Turas Learn, you will find all of your essential learning requirements in one place. This includes 3 eLearning modules, your health and safety training and two courses accessed through the course booking system.

    You can find further information on who needs to do what, by when.

    The essential learning modules are:

    • Counter fraud services
    • Information governance : safe information handling
    • Equality and diversity : equality and human rights

    You can book onto courses for:

    • Corporate induction
    • Counter fraud managers workshop

    There is also a link to the essential learning on WorkRite.

    NHS Golden Jubilee

    Mandatory training is a key priority for us to ensure we continue to provide a safe and healthy environment for you, your colleagues, and our patients and visitors.

    There are two guides which inform you of the type of mandatory training you are required to complete:

    • the "Corporate Mandatory Training Staff Guide", which details the training topics that all staff are required to complete; and
    • the "Golden Jubilee Mandatory Training Guide", which informs you of additional mandatory training topics relating to job roles.

    These guides can be found on our internal STAFFnet page.

    The image below also provides an overview of the current Corporate Mandatory Training requirements for staff:

    For further information you can contact the L&OD team: l&odinfo@gjnh.scot.nhs.uk; 0141 951 5123.

    Public Health Scotland

    Mandatory training for all staff:

    This is the minimum training that must be completed by staff. The below modules are required to be completed within the necessary timescales:

    Login to LearnPro to view the Mandatory for all modules, these have been pre-populated for you ready to start your training.

    It's recommended that you use either MozillaFirefox or Google Chrome browsers when completing the Fire Safety module on LearnPro, you may find that it fails to launch if you are using an earlier version of IE11. Please see the following guidance from DaS on downloading these browsers to your PC -

    Information about how to access the Service Centre, depending on operating system and how to install software

    The State Hospital

    Staff Training - Core Mandatory Training

    • My email address on learnPro needs updated - how do I do this?National Services Scotland

      You can do this very simply on your profile.

      To update your profile, click Profile on the navigation bar and edit the details you require to change.

      When you have made any required changes, you must click the Update Changes button which can be found at the bottom of each section in order for your changes to be saved

      It is important that you keep your personal details up to date. It is your responsibility to make sure that the information held about you is current and correct.

    • I have forgotten my LearnPro password. How do I reset this?National Services Scotland

      If you have forgotten your password, click on the 'Forgotten Login' tab on the login page and enter your email address.

      Your new password will be sent to your junk folder.

    • I have changed my Surname, how do I update my LearnPro account?National Services Scotland

      It is important that you keep your personal details up to date. It is your responsibility to make sure that the information held about you is current and correct.

      To update your profile, click Profile on the navigation bar and edit the details you require to change.

      When you have made any required changes, you must click the Update Changes button which can be found at the bottom of each section in order for your changes to be saved

    • I have a new role with another SBU, how do I update my LearnPro account?National Services Scotland

      It is important that you keep your personal details up to date, including your job role details. It is your responsibility to make sure that the information held about you is current and correct.
      To update your profile, click Profile on the navigation bar and edit the details you require to change under Location and Role.
      When you have made any required changes, you must click the Update Changes button which can be found at the bottom of each section in order for your changes to be saved

    • I have a learnPro account at another Board - how do I get it transferred?National Services Scotland

      Use the Contact Us form to request to have your LearnPro account moved from your previous board. Please include your full name, email address and previous board name in your email. 

      Once your account has been moved please remember to update your profile, click Profile on the navigation bar and edit the details you require to change.

      When you have made any required changes, you must click the Update Changes button which can be found at the bottom of each section in order for your changes to be saved

      It is important that you keep your personal details up to date. It is your responsibility to make sure that the information held about you is current and correct.

       

    • I am unable to launch the Fire module under my Statutory tab in LearnPro?National Services Scotland

      Staff should not launch or add in results for Fire Safety training.

      Each SBU has a Fire administrator who adds in the results after they have received your completed Fire Checklist

      All staff members are required to complete FSA training with their Line Manager (or by appropriately trained Fire Response Personnel) upon commencement of employment and every 2 years thereafter. This training should be carried out on a face to face basis by completing the FSA checklist & factsheet FSA checklists to be sent to their local LearnPro Fire Checklist administrators who will then update individual staff members LearnPro accounts.

       

    • Do I need to complete the entire mandatory for role eLearning that I can view in my Learnpro account?National Services Scotland

      You only need to participate in training that is specific to your role. This is identified and agreed with your line manager and then captured at your performance review meeting. So, you may not have to complete all of these eLearning modules, only the ones that are relevant to your particular role.