Mandatory and Statutory Training

     

    The Staff Governance Standard for NHS Scotland requires all NHS organisations to prioritise the personal health and well being of staff and patients in the delivery of services. To ensure the provision of a continuously improving, safe and person centred working environment, all employees should undertake statutory and mandatory training appropriate to their role on entry to their Board and at regular intervals during their career.

    Detailed in the tabs below you will find Statutory and Mandatory information in place within your Board. 

    National Services Scotland

    Statutory training for all staff:

    This training must be completed by staff as a legal requirement.

    Within NSS, there is legal requirement, endorsed by NSS Fire Safety Group, which stipulates that all staff must complete fire safety awareness training as a statutory for all training requirement. This means that all new staff, regardless of role, must complete this training at induction, and all existing staff must complete this training at least once in every two year period.

    A fire safety awareness training package has been developed by NSS Facilities Management which reflects the legislative requirements and NSS approach to delivery of fire safety training. This includes completion of the Fire Safety online module on LearnPro for all staff, as well as a walk around element, including the Fire Safety Checklist, for all new starts. Further information, including the Fire Safety Checklist and Fire Safety Factsheet, can be found here

    From 1 May 2020, line managers are responsible for completing the fire safety walk-around for new starts who report to them. This must be done on day one of induction. Once the fire walk-around is completed, the Fire Safety Checklist should be returned to the building reception and, in return, the new start will be issued with appropriate ID badge. 

    During COVID-19 if you are a manager you are responsible to ensure that a fire walk-around is completed as soon as possible on return to NSS buildings once business as usual has been resumed. 

    Line managers should make sure they are aware of what’s required in the walk around including knowing the right fire exits, and local fire procedures. Any line managers seeking initial support can speak with their local building Fire Warden for any guidance. You can find details of all fire staff personnel across NSS sites on geNSS.

    Mandatory training for all staff:

    This is the minimum training that must be completed by staff at the insistence of NSS, or as a result of a Scottish Government Directive. To support staff in achieving this, NSS Learning and Development Team have outlined below what modules are required to be completed and the necessary timescales:

     Module name    Frequency  Hosted  Completion time
    Information Governance in Action  Every 3 years  LearnPro  45 mins (est)
    Equality & Diversity   Every 3 years  LearnPro  60 mins (est)
    Health & Safety Induction  Every 3 years  LearnPro  60 mins (est)
    Risk & Resilience  Every 3 years  LearnPro  60 mins (est)
    Freedom of Information   Every 3 years  LearnPro  45 mins (est)
    Manual Handling Passport   Every 3 years  LearnPro  60 mins (est)
    Standing Financial Instructions - All Staff  Every 3 years  LearnPro  30 mins (est)
    Counter Fraud Awareness  Every 3 years  LearnPro  45 mins (est)
    Whistleblowing : staff needing an overview *  Every 3 years  Turas Learn  1 hour  (est)
    Whistleblowing : managers and people who receive concerns  Every 3 years  Turas Learn  3 hours (est)

    * If you require guidance on creating a Turas Learn account to access the Whistleblowing training.   

    Who needs to complete the mandatory for all training:

    • Permanent staff, honorary contracted staff, agency workers, students, temporary, bank workers and non-executive board members are all required to complete this training.

    Who does not need to complete the mandatory for all training:

    • Volunteers to NSS and external consultants will not be provided with a LearnPro account as are not usually required to participate.
    • Any visiting workers will usually be excluded, unless identified and agreed with their direct line manager. Where a line manager requires that this training needs be to completed, e.g. when a contractor is regularly required to log in and access NSS systems, the line manager can request a LearnPro account by using the contact us form.  

    Login to LearnPro to view the Mandatory for all modules, these have been pre-populated for you ready to start your training. Read about your Learning Plan to find out how your mandatory modules are assigned.

    Mandatory training for role:

    This training must be completed by staff within NSS to undertake certain roles.

    You only need to participate in training that is specific to your role. This is identified and agreed with your line manager and then captured at your performance review meeting. So, you may not have to complete all of these eLearning modules, only the ones that are relevant to your particular role.

    So for example, if you have any line management responsibilities, then you will need to select and complete Health and Safety for line manager’s module.

    If you manage a budget for your department or SBU, then you will need to select and complete the Standing Financial Instructions Budget Holder module.

    If you need to use a VDU or any type of computer screen at work, then you will need to select and complete the Display Screen Equipment module.

    The Lone Working for Employees module needs to be completed by all staff that lone work either in an office or home environment. Even if it happens on just the odd occasion, NSS has to ensure that you have been appropriately trained. For line managers of staff who lone work, then there is also a Lone working for line manager’s module that will need to be completed.

    Do I still need to complete my Mandatory for all training as well as these?

    Yes, this will still need to be completed by all staff within the current compliance timeframes in addition to any role specific training that is identified and agreed with your line manager.

    Login to LearnPro to view the Mandatory for role modules, you will need to add the modules relevant to your role to your personal learning account.

    Mandatory training by profession:

    This training must be complete to maintain professional registration in order to carry out the duties of the post i.e. by specific professionals such as nurses, doctors, dentists or solicitors. The training may be a requirement of a professional body or external agency to maintain a professional registration through Continuing Professional Development. For example, the General Medical Council or the Law Society. This would also include agencies such as the Medicines and Healthcare Products Regulatory Agency or the Human Tissue Authority.

    * It's recommended that you use either MozillaFirefox or Google Chrome browsers when completing the Fire module on LearnPro, you may find that it fails to launch if you are using an earlier version of IE11. Please see the following guidance from DaS on downloading these browsers to your PC -Information about how to access the Service Centre, depending on operating system and how to install software

    **PLEASE USE THE FOLLOWING BROWSERS WHEN LOGGING INTO LEARNPRO - Edge, Firefox or Chrome.

    NHS 24

    Mandatory and Essential eLearning modules

    There are a number of essential eLearning modules on our TURAS Learn NHS 24 site which new staff members are required to complete, designed to update your existing knowledge on Health and Safety awareness and introduce you to organisational procedures. As part of the curriculum there are also a range of modules designed to introduce you to other subjects relevant to working with NHS 24.

    New staff can register for eLearning on their first day with NHS 24, or if they have an existing TURAS account they can update this to enable them to access NHS 24 content. You will find guidance on how to register by accessing this document Turas Instructions.

    To log onto eLearning and access the Mandatory/ Essential page, click here: https://learn.nes.nhs.scot/12238/nhs-24-learning-site/mandatory-essential

     

    If you are starting with NHS 24 in one of the following roles please view the below document to enable you to access and complete the required E-Learning modules prior to your start date.

    • Clinical Supervisor
    • Senior Charge Nurse
    • Pharmacist
    • Physiotherapist
    • Mental Health Nurse Practitioner
    • Mental Health Senior Charge Nurse
    • Psychological Wellbeing Practitioner

    Please view document Mandatory E-Learning for pre start date completion

    If you have any queries or problems using Turas Learn please use the 'contact us' form at the right side of the screen and select Turas Learn as the category, and an advisor will get back to you.

    If you are unable to complete the e-learning before your start date for any reason please contact the Recruitment Team using the 'contact us' form and select the category Recruitment.

    NHS Education for Scotland

    In NES this is known as "essential learning".  You can access everything you need on Turas Learn, but you must be logged in to your account.

    In Turas Learn, you will find all of your essential learning requirements in one place. This includes 3 eLearning modules, your health and safety training and two courses accessed through the course booking system.

    You can find further information on who needs to do what, by when.

    The essential learning modules are:

    • Counter fraud services
    • Information governance : safe information handling
    • Equality and diversity : equality and human rights

    You can book onto courses for:

    • Corporate induction
    • Counter fraud managers workshop

    There is also a link to the essential learning on WorkRite.

    NHS Golden Jubilee

    Mandatory training is a key priority for us to ensure we continue to provide a safe and healthy environment for you, your colleagues, and our patients and visitors.

    There are two guides which inform you of the type of mandatory training you are required to complete:

       - the "Corporate Mandatory Training Guide 2022", which details the training topics that all staff are required to complete, and

       - the "Role Specific Mandatory Training Guide", which informs you of additional mandatory training topics relating to job roles.

    These guides can be found in the 'For Employee' tab below.

    The image below also provides an overview of the current Corporate Mandatory Training requirements for staff:

    Please note the Golden Jubilee Welcome Event is currently paused to support COVID-19 physical distancing requirements. You will however be invited to attend a virtual session hosted by our Chief Executive, Jann Gardener. Your line manager will be able to advise on this.

     

    For further information you can contact the L&OD team:GJNHLAndODInfo@gjnh.scot.nhs.uk

     

    Induction for new employees

    We all know how daunting it can be joining a new team or organisation, here at NHS Golden Jubilee we want to ensure you are provided with the information and support you need to help you settle into your new role/department and our organisation as effectively as possible.

     We have three stages to our Induction journey:

    1. Departmental Induction – This starts on your first day and is designed to help you settle into your new role, team and department.

    With support and direction from your line manager and fellow team members, you will be introduced to the wider team and other key staff you will liaise with as well as departmental systems and procedures.   

    2. Corporate Induction – Your manager will support you to register with learnPro and access our Corporate Induction e-Learning module. This provides you with an introduction to our organisation, the services we offer and signposts you to other helpful resources.  We recommend you complete this module over a number of days rather than in ‘one-sitting’.

    You will also have the opportunity to attend one of our Welcome Events, held virtually using MS Teams, where you can meet our Chief Executive. Your manager will provide further information on how you can attend of these events.

    3. Role Specific induction – Training specific to your role/profession is supported by your Line Manager as well as some of our subject matter experts.  For some staff groups, there is a requirement to attend an additional training programme e.g. Nurse Induction Programme supported by the Clinical education department.   

    During your induction period, your Manager will regularly meet with you to discuss your personal development needs and ensure any personal requirements you may have are supported.

     

    Full and short guides, for new employees and managers, can be found within the relevant tabs below.

     

    Public Health Scotland

    Statutory training for all staff:

     Module name  Frequency  Hosted  Completion time
     Fire safety  Every 2 years  Learnpro  45 minutes (est)

    Mandatory training for all staff:

    This is the minimum training that must be completed by staff.

     Module name  Frequency  Hosted  Completion time
    Information Governance in Action (PHS)  every 2 years  LearnPro  45 mins (est)
    Workplace Safety  every 3 years  LearnPro  1 hour (est)
    Manual Handling Passport Interactive  every 3 years  LearnPro  1 hour (est)
    NHS Counter Fraud Services  every 3 years  LearnPro  45 mins (est)
     every 3 years  LearnPro  45 mins (est)
           
           

    Login to LearnPro to view the Mandatory for all modules, these have been pre-populated for you ready to start your training.

    It's recommended that you use either MozillaFirefox or Google Chrome browsers when completing the Fire Safety module on LearnPro, you may find that it fails to launch if you are using an earlier version of IE11. Please see the following guidance from DaS on downloading these browsers to your PC -

    Information about how to access the Service Centre, depending on operating system and how to install software

    The State Hospital

    Staff Training - Core Mandatory Training

    • LearnPro - employee FAQ'sNational Services Scotland, Public Health Scotland

      1. How do I reset my learnPro password?

      If you have forgotten your learnPro password, you can click the ‘reset password’ button on the learnPro login page. You will then receive an email containing a temporary password, once you have logged into your account you will be prompted to change this. (Please check your junk folder)

      2. I have changed my name, how do I update this?

      It is important that you keep your personal details up to date. It is your responsibility to make sure that the information held about you is current and correct.

      To update your profile, click Profile on the navigation bar and edit the details you require to change.

      When you have made any required changes, you must click the Update Changes button which can be found at the bottom of each section in order for your changes to be saved.

      3. I have a new role with another SBU, how do I update my details?

      Your new line manager will make the request to ensure you are in their team. You will receive an email asking for your confirmation. 

      Once your account has been moved please remember to update your profile, click Profile on the navigation bar and edit the details you require to change.

      When you have made any required changes, you must click the Update Changes button which can be found at the bottom of each section in order for your changes to be saved

      It is important that you keep your personal details up to date. It is your responsibility to make sure that the information held about you is current and correct.

      4. I have a LearnPro account with another board, how do I get this transferred?

      Use the Contact Us form to request to have your LearnPro account moved from your previous board. Please include your full name, email address and previous board name in your email. 

      Once your account has been moved please remember to update your profile, click Profile on the navigation bar and edit the details you require to change.

      When you have made any required changes, you must click the Update Changes button which can be found at the bottom of each section in order for your changes to be saved

      It is important that you keep your personal details up to date. It is your responsibility to make sure that the information held about you is current and correct.

      5. My email address is incorrect, how do I update this?

      If your email has changed please use the Contact Us form and give details of your previous email address and your account will be updated.

      6. Do I have to complete all the Mandatory for role modules that are in my tab?

      You only need to participate in training that is specific to your role. This is identified and agreed with your line manager and then captured at your performance review meeting. So, you may not have to complete all of these eLearning modules, only the ones that are relevant to your particular role.

      7. I have completed a module, however it is not showing as passed?

      If you have passed a module assessment but the system has failed to record as complete, please use the Contact Us form giving details of when you completed, the browser you were using and if you have a screen shot of the pass mark, include this.

    • LearnPro - Line Manager FAQ'sNational Services Scotland, Public Health Scotland

      1. My staff list is incorrect, how do I update this?

      Line managers are responsible for ensuring their staff list is correct and up to date. Please refer to the managers user guide which outlines the steps involved in adding/deleting members of your team.

    • How can I check when my mandatory training is due to elapse?NHS Golden Jubilee

      You will find the course names and dates of  all training completed (classroom and e-Learning) in your eESS Learning History.

      Please note you must allow at least 24 hours for any e-Learning modules completed on learnPro to show on your eESS Learning History.