Health and Wellbeing

On this page you will find information on health and wellbeing that may find useful during the COVID-19 pandemic.

Healthcare Improvement Scotland

Please refer to the information in the tabs below.  If you cannot find the guidance or advice you are looking for please contact HR using the contact us tab.

National Services Scotland

   

Wellbeing Hub on Teams

Check out the Wellbeing Hub on Microsoft Teams where you can find information and resources with a focus on supporting your mind and body health and wellbeing.

The hub includes a 'Safe Space 'channel where Trained Mental Health First Aiders will be available to speak to staff in confidence, but please note that this is not a counselling service but will give you the opportunity to have a safe chat.

Taking care of yourself

Looking after your own mind and body health and wellbeing is crucial, we are all under increased pressure, and its important that we are all able to talk openly and honestly about our wellbeing. There is a lot of information being circulated at the moment, all offering different advice and support, this in itself, can feel overwhelming, so to make it easier for you, we have brought some of this content together into a Employee Information - Looking After Your Wellbeing  

 

Online resources

NHS 24

Looking after your own health and wellbeing is crucial in the fight against COVID-19. We are all under increased pressure, and its important that we are all able to talk openly and honestly about our wellbeing, including our mental wellbeing. There is a lot of information being circulated at the moment, all offering different advice and support. This in itself, can feel overwhelming. To make it easier for you, we have brought some of this content together on the NHS 24's Intranet.  If you do not have access to the intranet please view the information and resource information below and in the tabs.

Emotional Support

 If you are starting to feel overwhelmed, it’s important to acknowledge your feelings and speak to someone you trust, whether that’s a colleague, a friend or a family member, or a helpline including:

Clear Your Head is the Scottish Governments new online support tool that is full of helpful ideas and suggestions to support your mental wellbeing. 

Here is the link to the new National Wellbeing Hub for staff working within Health and Social Care:

https://www.promis.scot/

Financial Support

There are lots of places offering financial support and advice at the moment. We have included a link below to some of the places we know about, that can support you, should you need it. 

  • HELP EAP - our internal employee assistance programme who can provide support on a range of issues, including financial. (Please also see below tabs for information)
  • Citizens Advice (Scotland) - who offer a wide range of advice and information on financial support during COVID-19

Bereavement Support

  • Cruse Bereavement Care Scotland - Scotland's bereavement charity offering support following any bereavement online and over the telephone (0845 600 2227)
  • NHS inform - also have links to support you through the early days of a bereavement
  • Our Special Leave Policy includes information on bereavement leave
  • Child Bereavement UK provides information for families, groups, schools and nurseries, as well as information on local projects
  • HELP have created three resources that offer support on traumatic bereavement, coping with talk of death and dying, grief in isolation (please see below tabs for information)

Other helpful online resources

  • The Scottish Government has launched a new wellbeing hub for health and social care staff and their families
  • SAMH – has created a very informative Coronavirus information hub
  • NHS – Mental Health Apps - for a list of free and paid apps for mental wellbeing
  • NHS Education for Scotland - wellbeing support through TURAS
  • Marie Curie - who provide information and support if you are close to someone who has a terminal illness
  • Domestic Abuse - (see leaflet below)

Staff-Side Support

NHS Education for Scotland

Please refer to the information in the tabs below.  If you cannot find the guidance or advice you are looking for please contact HR using the contact us tab.

NHS Golden Jubilee

Introduction

Looking after your own health and wellbeing is crucial in the fight against COVID-19. We are all under increased pressure, and it’s important that we are all able to talk openly and honestly about our health and wellbeing. There is a lot of information being circulated at the moment, all offering different advice and support. This in itself can feel overwhelming, therefore to make it easier for you we have brought some of this content together into a directory of resources.

Public Health Scotland

Taking care of yourself

Looking after your own mind and body health and wellbeing is crucial, we are all under increased pressure, and its important that we are all able to talk openly and honestly about our wellbeing. There is a lot of information being circulated at the moment, all offering different advice and support, this in itself, can feel overwhelming, so to make it easier for you, we have brought some of this content together into a Employee Information - Looking After Your Wellbeing  

 

Online resources

Scottish Ambulance Service

Please refer to the information in the tabs below.  If you cannot find the guidance or advice you are looking for please contact HR using the contact us tab.

    • Health & Wellbeing - How do I access the Wellbeing HubNational Services Scotland

      How do I access the Wellbeing Hub in Teams Channel?

      It is important, as part of the pilot, that staff have access to TEAMs through the mobile app - this will ensure access at all times to the NSS Wellbeing Hub.

      In order to download the app you should go to the Google Play store App (for android) or the App Store (for Apple) which you will find on your phone.  

      • Enter TEAMs into the app store search engine and choose the Microsoft TEAMs app .
      • Once you have clicked on the TEAMs app you should choose the option to INSTALL and once installed choose OPEN.  
      • You should then follow instructions by signing in with your work my.name@nhs.scot email address.  
      • You will then be prompted by Microsoft to enter your network password.  
      • Microsoft will send you a verification code either by SMS / Messenger or another means of your choosing which you should enter to complete sign in.
      • Once signed in press NEXT to take you through a short intro to TEAMs and press GOT IT to close for access to the application.

      Now you should be able to access NSS TEAMS

      • At the bottom of your screen press the icon to take you into the TEAMS channels and look for the NSS Wellbeing Hub and access to the “Safe Space for Staff”
    • Health & Wellbeing - I am looking for financial supportNational Services Scotland, Public Health Scotland

      Financial Support

      There are lots of places offering financial support and advice at the moment. We have included a link below to some of the places we know about, that can support you, should you need it. 

      • HELP EAP - our internal employee assistance programme who can provide support on a range of issues, including financial. 
      • Citizens Advice (Scotland)- who offer a wide range of advice and information on financial support during COVID-19
    • Health & Wellbeing - I am looking for breavement supportNational Services Scotland, Public Health Scotland

      Bereavement Support

      • Cruse Bereavement Care Scotland - Scotland's bereavement charity offering support following any bereavement online and over the telephone (0845 600 2227)
      • NHS inform - also have links to support you through the early days of a bereavement
      • Our Special Leave Policy includes information on bereavement leave
      • Child Bereavement UK provides information for families, groups, schools and nurseries, as well as information on local projects
      • HELP have created three resources that offer support on traumatic bereavement, coping with talk of death and dying, grief in isolation (please see below tabs for information)
    • Health & Wellbeing - I am looking for emotional supportPublic Health Scotland, National Services Scotland

      Emotional Support

       If you are starting to feel overwhelmed, it’s important to acknowledge your feelings and speak to someone you trust, whether that’s a colleague, a friend or a family member, or a helpline including:

      Clear Your Head is the Scottish Governments new online support tool that is full of helpful ideas and suggestions to support your mental wellbeing. 

      Here is the link to the new National Wellbeing Hub for staff working within Health and Social Care:

      https://www.promis.scot/

    • Coronavirus - Extra Protection for those at High Risk FAQsNational Services Scotland

      Further advice has been issued by Scottish Government for those at highest risk from Coronavirus (Covid-19).

      This guidance is particularly relevant to those NSS staff who may previously have shielded or arrangements had been put in place for them to work from home to minimise risk to their health due to an underlying health condition.

      With the introduction of 5 levels of local Covid protection, this provides guidance on the following areas:

       - Contact with others

       - Shopping

       - School/formal childcare

      And importantly 

       - If you cannot work from home.

      You should remember that the situation is fluid and areas may move between levels and advice may change over time too. So it’s important that staff affected and their manager keep in regular contact to discuss and review the arrangements that apply.

      While the default position remains for staff to work from home wherever possible, some staff are required to work from NSS sites to carry out their role. Should this apply to you and if you may be at higher risk from Coronavirus (Covid-19), it is important that you undertake the Covid Risk Assessment Tool in conjunction with your line manager and consider if any adjustments are required. Where further advice and guidance is required, please do not hesitate to contact Occupational Health for additional support.

      It should be noted that this is not a return to the previous system of Shielding, but is intended to ensure that arrangements are in place to ensure the safety and wellbeing of those at highest risk from Coronavirus.

      1.  What do I need to do as a manager?

      If you have a member of your team who previously had to shield or was working from home due to concerns regarding possible risk of remaining in the workplace – and has since returned to the workplace – you should discuss this guidance with them now. As a matter of urgency you should both undertake the Covid Risk Assessment Tool to identify the specific level or risk that they face. If necessary, Occupational Health support is available for both the member of staff and you to ensure that appropriate arrangements are put in place now and during the remainder of the pandemic.

      2.  As a member of staff with a health condition that puts me at highest risk from Coronavirus, what might happen?

      You should complete the Covid Risk Assessment Tool with your line manager as soon as possible. Further advice can be provided by Occupational Health. 

      Then an individual plan can be drawn-up to meet your requirements. This will be subject to regular reviews as levels and advice may change as the pandemic progresses.

      3.  I live in an area at a low level of risk, but work in an area with a higher level of risk. Which guidance should I follow?    

      In these circumstances you should follow the guidance that applies in the area with the highest level of risk – whether that be where you live or where you work. 

      4.  I have undertaken the Covid Age Risk Assessment Tool, consulted the advice issued by Scottish Government and I am still very worried about risk to my health (or the health of a member of mine family) due to working at this time. What should I do?

      You should discuss your concerns openly with your line manager, and if required, further advice and support can be sought from Occupational Health to look at ways of minimising the risk to your health. This may involve an adjustment to the work you undertake or a move to home working.

      If this cannot be arranged or you remain concerned that you are unsafe, further advice should be sought from Occupational Health in the first instance.

      5.  I didn’t shield earlier in the pandemic, but since then my health has deteriorated and I believe that I may be at higher risk. What should I do?

      If you haven’t already done so, you should advise your line manager of this and arrange to undertake the Covid Risk Assessment Tool. Discussions can then take place to determine the best approach.

    • Coronavirus – Stress and Mental Health Support and GuidanceNational Services Scotland

      Where can I find support on Stress and Mental Health? 

      Our Stress and Mental Health page contain lots of information, including blogs Walk in my Shoes, 24 hours and new page on Mindfulness Information & Practices in addition other Tools and Policy content to support you.

      Health in Mind were also interviewed about the support they deliver, tips for NSS employees on working from home and how we can support each other.

      Additionally, support can also be found through the National Wellbeing Hub for people working in Health and Social Care.