Stress and Mental Health at Work

NHS National Wellbeing Hub

All NHS Staff are able to link into the National Wellbeing Hub events - they are currently delivering events on Resilience and Low Mood - click here to find out more information and to register.

National Services Scotland

NSS is committed to a healthy workforce by placing value on both physical and mental health. We acknowledge that stress problems have many causes, including in the workplace and the outside world.  In NSS, our risk assessments show that factors which may lead to increased stress in our organisation include Demands, Control, Support, Relationships, Role and Change.

We also recognise that domestic factors (housing, family problems and bereavement) may also add to levels of stress experienced by our staff.

NSS Wellbeing Hub on Teams

HWL have developed a Teams Wellbeing Hub where you can find information and resources with a focus on supporting your mental health and wellbeing. 

Mental Health First Aiders

NSS has a group of trained volunteers who are available to provide resources, active listening, and emotional support to colleagues that need someone to talk to. This service offers confidential, emotional support directly, throughout the working day. If you would like to contact one of our MHFAs, please find more information here


NHS 24

NHS 24 is committed to supporting both the physical and mental health and well being of all employees. Below you will find information to help support employees.

Our Stress Management and Wellbeing Policy can be found under the Policies, Process T&Cs area, Stress and Mental Health section.

Information on the Employee Assistance Programme can be found under the Occupational Health, Safety and Wellbeing area, Employee Assistance / Counselling section.

An information leaflet about Remploy and the support they can provide can be found in the tabs below.

NHS Education for Scotland

We are committed to supporting the Health and Wellbeing of all our staff.  In this section you will find information about Heath Promotion activity, a list of your local Health Promotion representatives and useful links to resources to promote your Health and Wellbeing.

Public Health Scotland

PHS is committed to a healthy workforce by placing value on both physical and mental health. We acknowledge that stress problems have many causes, including in the workplace and the outside world.  In PHS our risk assessments show that factors which may lead to increased stress in our organisation include Demands, Control, Support, Relationships, Role and Change.

We also recognise that domestic factors (housing, family problems and bereavement) may also add to levels of stress experienced by our staff.


Learning and Development

You will be able to find details on learning and development opportunities across NSS within the HR Connect page - Learning and Development and Organisational Development.

For specific learning that's highlighted below, please log into Learnpro via the Quick system link page


Module within the Wellbeing tab:

  • Building Personal Resilience 

Modules within the Health & Safety tab:

Note that these are generic modules and are only identified as NSS as they sit within the NSS site of Learnpro

  • NSS Stress Management for Employees
  • NSS Stress Management for Managers 

Modules within the CPD tab:

  • Team Working and Communicating Information
  • Thinking and Support Management
  • Coaching and Mentoring
  • Conflict Management
  • Managing Effective Meetings
  • Questioning and Listening
  • NES Introduction to CBT for Anxiety

NHS Health Scotland - Stress and the Workplace 

  Websites and Videos 

Websites & Helplines

Health in Mind - Coorie in for Christmas

Mental Health Foundation

Mind for a better mental health

SeeMe Scotland 

Scottish Centre of Healthy Working Lives Mental Health Awareness 

Clear your head - On this website you will find hints and tips providing ideas on how to keep moving, creating routine, looking after yourself, staying connected and healthy eating

Breathing Space - 0800 83 85 87    – free listening advice and information for people feeling low, stressed or anxious

Samaritans – 116 123 or email: provides 24 hour free confidential emotional support for people experiencing feelings of distress or despair, including those which could lead to suicide

CALM – 0800 58 58 58 – free helpline and webchat dedicated to preventing male suicide

Survivors of Bereavement by Suicide – 0300 111 5065, email: – exists to meet the needs and break the isolation of those bereaved by suicide

Shout – Text ‘SHOUT’ to 85258 for free 24/7 text based support for anyone in crisis, struggling to cope and in need of immediate help.

Drinkline Scotland - Alcohol helpline – 0800 7 314 314 – alcohol helpline for anyone worried about their own or someone else’s drinking

Know the Score - Drug use helpline - 0333 230 9468 – free, confidential information and advice 

Scottish Families Affected by Alcohol & Drugs - Concerned about someone else’s alcohol or drug use call 08080 10 10 11 - free and confidential helpline

Domestic abuse helpline - 0800 027 1234, email and webchat – confidential support from highly trained female advisors 

Rape Crisis Scotland helpline - 08088 01 03 02 – confidential support, advice and information.  For anyone, women and men, affected by sexual violence no matter when or how it happened

Cruse Bereavement Care - Bereavement helpline - 0845 600 2227 - offers support to people who have lost someone close 

LGBT health and wellbeing helpline - 0300 123 2523, email and webchat for information and emotional support 

Childline – 0800 1111 – confidential listening and support with a counsellor or 1-2-1 webchat 

Parentline Scotland Parents helpline - 08000 28 22 33 and webchat for tips, advice and support for parents

The Silver Line - Older people’s helpline – 0800 4 70 80 90 - free 24 hr helpline providing information, friendship and advice to older people.

SAMH (Scottish Association for Mental Health) – Hub of information and guidance about looking after your mental health as the coronavirus developments continue

Useful Video's

SeeMe - The Power of Okay - Part One

SeeMe - The Power of Okay - Part Two - caution unclean version

The Black dog. His name was depression

Living with a black dog


Why not try being Wellbeing Creative


Never has it been more important to look after yourself and your mental health. Take some time out to relax, reflect and enjoy some virtual creativity!

Stress Control

Glasgow Women's Library 

Mind Tools

Get Creative

Edinburgh Zoo Live Webcams

Health in Mind

If you require additional information you can contact the NSS Health Promotion Advisor through HR Connect Contact Us / Wellbeing.  


Scottish Ambulance Service

Scottish Ambulance Service (SAS) is committed to protecting the health, safety and welfare of our employees and acknowledges the importance of identifying and reducing workplace stressors.

Our hours of business are Mon – Fri 9am – 5pm;  you can self refer or be referred by your line manager.

Freephone: 0808 196 3919


wellSAS – your support for your mental health


wellSAS provides support for SAS staff currently absent with Mental Health difficulties.  Support commences with an in-depth exploration of current work, home and life circumstances.  We support SAS team members to understand the events that have led them to their current situation and provide ongoing support with both practical and therapeutic interventions to improve circumstances, build resilience and reduce levels of anxiety and depression experienced.


The wellSAS service provides return to work advice for staff members and managers.  By linking to Occupational Health and SAS EAP ‘Help’ Services we can ensure that the existing support available is appropriately utilised whilst continuing to coach and motivate staff to engage in services that are beneficial in supporting their return to work.

As we fully embed our wellSAS service and strive to provide best value for money, we have extended our referral pathways and engagement criteria to ensure that any member of SAS staff requiring support with their Mental Health can access and benefit from our experienced team to obtain support with their presenting conditions, overcome complex psychosocial barriers and regain control resulting in either remaining at work or a positive and sustainable return to work.


Click here for the wellSAS referral pathway and service options outline


Lifelines Scotland

Lifelines Scotland started as a Scottish Government funded project run by the team at NHS Lothian’s Rivers Centre for Traumatic Stress. The Rivers Centre have decades of experience working with the emergency services and providing treatment for staff who sustain psychological injuries through their work role. Lifelines is based on our understanding of what protects emergency responders and what helps them recover from injury.

Lifelines was established in 2016, to support the wellbeing of Scotland’s volunteer responder community and in 2020 we became a resource for all emergency responders in Scotland. We’re funded by the Scottish Government, Police Scotland, Scottish Ambulance Service, Scottish Fire & Rescue Service and the Fire Fighters Charity and are working in partnership with all those who share an interest in supporting the wellbeing of our country’s responders. You can access the Lifelines website here.




The State Hospital

The State Hospital is committed to promoting a healthy workforce by placing value on both physical and mental health. We acknowledge that stress problems have many causes, including in the workplace and the outside world. We acknowledge the importance of identifying and reducing workplace stressors and we also recognise that domestic factors (housing, family problems and bereavement) may also add to levels of stress experienced by our staff.

In this section you will find information about stress management and services offered to staff to support mental health.

Visit our Staff Wellbeing Centre!

The Staff Wellbeing Centre, which was launched on 5 May 2020 and was based initially in Islay Conference Centre has been extremely well received by staff throughout the Hospital. Since 30 November 2020 the centre found its permanent home in Harris and continues to be a safe space for staff to access. The centre provides a space for staff to relax and recuperate away from the daily working environment, and makes it as easy as possible for anyone to access any support that they need, when they need it.

Staff wellbeing is ever more important given the challenges of the last year and we want staff to feel that there is a dedicated space as well as a more inclusive support network available to help to look after all our mental health and wellbeing.  

Staff are invited to drop by, take a break and enjoy the use of massage equipment as well as the use of weighted hoops, fitness vibration plates, table tennis, air hockey, health and wellbeing library, craft activities, relaxation sessions and not to mention a lovely cup of tea or coffee and a sweet treat.

Staff can access the space in the atrium within Harris, Monday – Sunday before or after shifts, at lunch times, break times, for supervision, informal meetings or catch ups. The centre will have members of staff available to sign post Monday – Friday 9am-5pm.

Tel: 01555 842090


    • MH& Wellbeing - Where can I find information on support for carers?NHS Education for Scotland, Healthcare Improvement Scotland, National Services Scotland, Public Health Scotland, Scottish Ambulance Service

      If you look after someone, need care yourself or are planning for your future care needs, you can get the information and advice you need here: Care Information Scotland


    • MH&Wellbeing - Mental Health Awareness Training Dates 2022/23National Services Scotland, Public Health Scotland
      NSS - Mental Health Awareness training dates
      HWL are pleased to announce new training dates for Mental Health Awareness available now on HR Connect Learning & Development Events page Events ( Dates are available as follows for these 2 day courses are:

      28 June and 5 July

      16 August and 23 August

      20 September and  27 September

      18 October and 25 October

      17 November and 24 November

      6 December and 13 December

      24 January and 31 January 2023

      23 February and 2 March 2023

      This is just one of many many quotes received about this training opportunity.

      “I completed the Mental Health Awareness Training for Managers yesterday and found it very beneficial. The content was very interesting and relevant especially when we are living though a pandemic. Many of us have been living and working in stressful situations and I feel much more able to look for the signs, support individuals and look after my own mental and physical health. The trainer, Mark Fleming, was great to listen to, to learn from and to talk to. He was easy to understand and inspirational with his stories. I would recommend this course to all managers”.


    • MH&Wellbeing - How do I access the Wellbeing HubNational Services Scotland

      How do I access the Wellbeing Hub in Teams Channel?

      It is important, as part of the pilot, that staff have access to TEAMs through the mobile app - this will ensure access at all times to the NSS Wellbeing Hub.

      In order to download the app you should go to the Google Play store App (for android) or the App Store (for Apple) which you will find on your phone.  

      • Enter TEAMs into the app store search engine and choose the Microsoft TEAMs app .
      • Once you have clicked on the TEAMs app you should choose the option to INSTALL and once installed choose OPEN.  
      • You should then follow instructions by signing in with your work email address.  
      • You will then be prompted by Microsoft to enter your network password.  
      • Microsoft will send you a verification code either by SMS / Messenger or another means of your choosing which you should enter to complete sign in.
      • Once signed in press NEXT to take you through a short intro to TEAMs and press GOT IT to close for access to the application.

      Now you should be able to access NSS TEAMS

      • At the bottom of your screen press the icon to take you into the TEAMS channels and look for the NSS Wellbeing Hub and access to the “Safe Space for Staff”
    • MH&Wellbeing - Where can I find general information on Health and Wellbeing?NHS Education for Scotland, National Services Scotland, Public Health Scotland

      NHS Inform contains useful information on general health and wellbeing.
      NHS Choices   is a site hosted by NHS England with information on health and self care.
      AXA PPP Health Care provide NES with the confidential Employee Counselling Service ICAS. Their website also has a lot of supportive information. 
      Greener Scotland has good information on local, fresh seasonal food, green travel and things like insulation which can improve health in the home.
      Roar Connections for life is a Renfrewshire-based third sector organisation that provides preventative health and wellbeing services for older people through the development of community opportunities that connect lives.


    • MH&Wellbeing - 5 Steps towards mental wellbeingNational Services Scotland, Public Health Scotland

      Information from Optima Health Factsheet - Five steps towards mental wellbeing

      Optima Health - HELP / Employee Assistance -

      Mental Health Awareness Week 2022's theme is ‘loneliness’, which has been a struggle experienced by many during the pandemic.

      According to the mental health charity Mind, at least one in four people experience a mental health problem of some kind each year in England.

      Mental health is a continuum, and different life events or experiences can impact where we sit on that scale.

      For example, recent events such as the rise in energy bills, a wave in Covid-19 infections and the Ukraine conflict may have had an impact on people’s wellbeing and increased feelings of anxiety.

      Boosting your mental health

      Many factors influence our mental wellbeing but the actions we take and the way we think can have a huge impact.

      It can help to think about “being well” as something you do, rather than something you are.

      Five steps towards mental wellbeing

      Here are five things you can try to implement into your routine to help support your mental wellbeing:

      Connect - stay in touch regularly with the people that matter to you and spend time positively nurturing these relationships. If you don’t have anyone close you can reach out to, try to connect with colleagues at work, with online communities or with people in your local area – such as your neighbours.

      Be active – such as taking a walk, cycling or playing a team sport. Try to find physical activities that you enjoy and make them a part of your weekly routine. 

      Keep learning - new skills can give you a sense of achievement and help to boost your self-esteem. For example, you could sign up for a cooking course, start learning to play a musical instrument or spend time on a DIY project you’ve been avoiding.

      Give to others - even the smallest act can count, whether it's a smile, a thank you or a kind word. If you keep up the behaviour it will soon feel natural and you’ll start to feel better for it. Larger acts, such as volunteering at your local community centre can also help you to build new social networks. 

      Be present – try to be in the ‘present’ moment, instead of living in the past or future. Take a pause in your day and notice your feelings and thoughts, your body and the world around you. This is often referred to as “mindfulness” and it can really change the way you feel about life, how you approach challenges and the level of gratitude you feel.

      Your Mind Plan

      Taking steps to look after our mental health is something we need to do continually. The NHS have created a great interactive tool called Your Mind Plan which offers further ideas you can try tailored to you.

      As well as the mental health charity Mind, you can find further support online from Samaritans (call 116 123 for their 24/7 helpline), Mental Health Foundation and NHS Every Mind Matters

    • How can I get access to information and support for mental health?NHS Education for Scotland

      The Scottish Association for Mental Health is a good source of general information about mental health.

      MIND (Mental Health Charity) is another good source to use for information and support.

      As an employer, NES understands that maintaining a work-life balance is not always easy for staff.   In order to provide support to employees, NES is pleased to provide Employee Assistance by ICAS to help achieve that balance. 


      Password: please follow the link to NES intranet here

      We hope you will find the services of ICAS helpful. If you have any comments about the service provided, please do not hesitate to contact the HR and OD Team.

    • Where can I find information about Health Promotion in NES and how can I get involved?NHS Education for Scotland

      The Healthy Working Lives award programme helps organisations identify issues and improve?health, safety and wellbeing in a structured and productive way. Organisations of any size can join the programme and NES now holds the highest, Gold Award, and has done so for several years.
      The Award is reviewed annually and NES must evidence ongoing best practice to maintain the award.
      By achieving the Healthy Working Lives award, NES aims to
       - have a healthier, more motivated and productive workforce
       - reduce absence rates and support employees in work and returning to work
       - reduce accidents, incidents and work related ill health
       - enhance its reputation and increase its profile
       - contribute to the health of the wider community
      There are NES representatives in every region/directorate, who arrange local monthly Health Promotion information or interactive events, which count towards gaining the award.
      The recently relaunched Healthy Working Lives website offers free, personalised advice on workplace health, safety and wellbeing. Access to interactive tools and templates, simple practical guides and much more.
      If you wish to become a representative or to contact your local rep please contact


    • Where can I get further support about Dementia?NHS Education for Scotland
    • Where can I find information and support for Alzheimer's ?NHS Education for Scotland

      Alzheimer Scotland provides a wide range of specialist services for people with dementia and their carers.