Flexible Working

The purpose of the Flexible Working policy is to offer staff the opportunity to work flexibly within the needs of the business.

The policy applies to all staff and any requests to work flexibly will be considered by Line Managers to assess the operational needs of the service against the request.

Detailed in the tabs below you will find Flexible Working policy and process information in place in your Board.

National Services Scotland

The purpose of the Flexible Working Policy is to offer National Services Scotland staff the opportunity to work flexibly within the needs of the business.

The policy applies to all NSS staff and any requests to work flexibly will be considered by Line Managers to assess the operational needs of the service against the request.

Please note the flexible working policy also includes guidance on voluntary reduced (or v-time working) and compressed working.  In addition NSS now has guidance relating to Global Citizenship and you will find Scotland's International Development Strategy and the HR Guidance in the tabs below.

To support flexible working NSS operates a flexi time system and the guidelines to support this process are attached below.  The aim of these Guidelines is to support a fair and consistent approach to the operation of flexi-time across Strategic Business Units / Support Business Units by defining the parameters to be applied to the administration and operation of the flexi-time system.

Any flexible working requests will be managed via the Notification of Change (NoC) process. A Notification of Change (NoC) enables a component of an employee’s working arrangement to be changed, subject to the necessary approvals. Please access the Notification of Change Portal for further guidance about how to complete a request.

NHS 24

By implementing the Flexible Working policy (in conjunction with PIN policies), NHS 24 aims to create an environment which will allow all staff members to utilise their skills and talents and experience, and thereby encourage a well-motivated and committed workforce.  NHS 24 value the contribution made by staff, and will treat all staff with dignity and respect, as an open an accountable organisation.

NHS Education for Scotland

NHS Education for Scotland (NES) is committed to recruiting and retaining high quality staff who can ensure that the organisation performs to high standards.  NES greatly values the loyalty and capability of staff, their ability to work hard and deliver demanding targets.  NES recognises that all staff need to achieve a balance between their home and their work in order to live and work healthily; this policy aims to provide ways of achieving that balance through flexible working practices.

NHS Golden Jubilee

There are many forms of flexible working.  It can describe a place of work, for example, home-working, or a type of contract. Other common variations include: part-time working, flexi-time, job sharing and shift working.  The request can cover hours of work, times of work and place of work and may include requests for different patterns of work.

Public Health Scotland

The purpose of the Flexible Working policy is to offer staff the opportunity to work flexibly within the needs of the business.

From 1st April 2020 Public Health Scotland will bring together staff previously employed by NSS and NHS Health Scotland alongside new PHS employees, meaning different routes for staff to access HR information.  Please refer to the option below that best describes your circumstances to ensure you refer to the correct information. 

• I have TUPE transferred from NHS Health Scotland into Public Health Scotland – all information is contained in the tabs below identified as Health Scotland
• I have TUPE transferred from NSS to Public Health Scotland – please select the National Services Scotland tab above to access all information.
• I am an employee in Public Health Scotland – please select the National Service Scotland tab to access all information.

Scottish Ambulance Service

The purpose of the Flexible Working policy is to offer SAS staff the opportunity to work flexibly within the needs of the business.

The policy applies to all SAS staff and any requests to work flexibly will be considered by Line Managers to assess the operational needs of the service against the request.

The State Hospital

The State Hospital (TSH), being an employer committed to the principles of work/life balance, recognises that, as one of a range of options, a flexible working arrangement may give staff some discretion as to their starting and finishing times each day.  This policy details the procedure for requesting types of flexible working.

There are many forms of flexible working, which can describe a place of work, (e.g. home-working), or a type of contract. Other common variations include: part-time working, flexitime, job sharing and shift working.  The request can cover hours of work, times of work and place of work and may include requests for different patterns of work. 

TSH has a duty to consider all requests in a reasonable manner; however, managers will have the flexibility to decline requests on business grounds.

    • Time off for Medical and Dental AppointmentsNational Services Scotland

      Staff should endeavour to make appointments out with working hours or to minimise the impact on their working day.  Where this is not possible, staff will be credited time back.

      The time credited will be equivalent to the duration of the appointment plus the time for a single journey between the appointment location and their work base location, but will not result in the hours recorded exceeding the employee’s contracted hours for that day. 

      Further information is under section 3.8 of the Flexi Time Guidelines.